Access Info

PARKING

Parking for blue badge holders only is available on a first come first served basis in the Grove Car Park. Access to the site will then be via Gate H at Palm Court. There is a small slope to access this gate. If you need assistance to access the slope security will be on hand to support you. If you are not able to make contact with security please phone 0208 365 2121 and let Visitor Services know where you are.

SITE ACCESS

The site is split into 2 levels. The south slopes where the Hilltop Stage, Playground and Bandstand are and the main venue where the Cloud 10 and the Fringe Stage is located. The main access between both is via steps. If you are not able to use steps then you can access between both the upper and lower level via gate H and follow signs to gate F. When you leave via Gate H you will be given a re-admittance wristband. The route between both is the accessible route.  At Gate F you will be given re-admittance access by showing your wristband.

There are several hard paths across the site which will help with access. Please note that the festival is predominantly located on our south slope and certain areas of the festival will require the navigation of hills.

ACCESSIBLE VIEWING PLATFORM

There is an accessible viewing platform on the south slope by Gate F. This gives a flat platform and views out toward the main stage.

ACCESSIBLE TOILETS

Accessible toilets can be found in the following places

• Between the Hilltop Stage and The Bandstand
• To the East of The Playground
• In the toilet block at Cloud 10

If you have any questions please contact access@alexandrapalace.com.

left
right